“The product is fun and lets me flex my creative muscles every season, but the best part of working here honestly, is the team. The people I work with are amazing, and that counts for a lot in the design industry!”

Sean, Designer

Data Scientist Manager, Customer Analytics
in CA - San Francisco

Job Description

Gymboree Group, Inc. is a portfolio of children's brands operating specialty retail stores with high-quality clothes and accessories. Our family of brands includes Gymboree, Janie and Jack, and Crazy 8. Since our start in 1976, we have grown from offering mom-and-baby classes in the San Francisco Bay Area to currently operating hundreds of retail stores throughout the United States, Canada, and Puerto Rico, along with franchises around the world. We believe that respect for the customer, respect for the brand, and respect for each other are at the core of everything we do.

The Data Scientist, Customer Analytics will provide leadership in the development and execution of Customer Analytics to support decision-making for Gymboree, Janie & Jack and Crazy 8 brands. He/she will be accountable for consulting with the cross-functional businesses to assess and address information needs, and for managing, analyzing and synthesizing analytics and insights to influence decisions and action planning. He/she will lead analytic efforts related to customer segmentation, direct marketing, lifecycle marketing, digital marketing optimization, cross-brand modeling, product affinity modeling, and various other areas to help drive our businesses. This individual will help drive the organization's strategic advantage through more in-depth analysis of structured and unstructured data. He/she will have an inherent passion for data and data driven thinking, adept at extracting patterns from volumes of data to drive strategy and operational efficiencies.

Key Responsibilities:

  • Develop best in class advanced analytics practice and drive analytic culture
  • Perform ongoing analytic projects in support of brand strategies and tactics. Topics will include, but are not limited to cross-channel segmentation, direct marketing optimization, email segmentation, digital marketing optimization, incorporation of unstructured information, and ROI analysis
  • Develop and optimize revenue-driving campaigns targeted at specific segments
  • Drive and monitor A/B and multivariate tests to optimize conversion and other key performance metrics
  • Identify key metrics necessary to establish customer-focused and results-oriented campaign strategies
  • Prioritize opportunities for improvement; generate data-driven hypotheses for campaigns
  • Provide leadership to and set priorities for direct report(s), elevating individual performance by providing timely and effective feedback and coaching, and evaluating against individual goal plans

Job Requirements

  • 5+ years of experience in analytics
  • BA/BS required (Masters preferred)
  • Experience with large volumes of data
  • Experience with CRM data structures, Salesforce/Heroku a plus
  • Deep expertise in complex modeling and analytical methodology
  • Highly analytical, motivated, decisive thought leader
  • Strong understanding of retail and apparel best practices and trends
  • Advanced proficiency in SQL
  • Experience designing and implementing A/B and multivariate tests
  • Strong communication skills that is able to educate and influence through written and verbal communication
  • Ability to simplify highly complex analyses and output into terms that are easily accessible and impactful in both written and verbal formats
  • Demonstrated ability to provide high attention to detail in a fast-paced work environment with shifting priorities

Gymboree Group, Inc. is unable to provide relocation assistance for this position.

Principals Only. EOE. No phone calls please.

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Job Location

71 Stevenson Street
San Francisco, CA  94105

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Gymboree Group, Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected under applicable local, state and Federal law.

If you need help to fill out this application form or during any phase of the application, interview, or employment process, please contact the recruiter or hiring manager that scheduled your interview at the home office and every reasonable effort will be made to accommodate your needs in a timely manner.
Gymboree Group, Inc. offers reasonable accommodation during the application process for qualified individuals with disabilities. If you need assistance during the application or interview process and in completing new hire paperwork to accommodate a disability, please email requests to staffing@gymboree.com

Gymboree Group, Inc. also offers reasonable accommodation during employment in accordance with federal, state and local laws.