“The product is fun and lets me flex my creative muscles every season, but the best part of working here honestly, is the team. The people I work with are amazing, and that counts for a lot in the design industry!”

Sean, Designer

Data Scientist Manager, Customer Analytics
in CA - San Francisco

Job Description

There’s a little bit of magic in the air at Gymboree Group. We’re focusing on our future, from evolving our brands to transforming the way we work together. We may be grown-ups, but we’re all about celebrating children and the people who care for them. We love to collaborate to find new ways to make our customers smile. Have great ideas? We want to hear them. Want to try a new approach? Let’s do it. Come join the fun at our home office!

What You’ll Do

In this role, you will provide leadership in the development and execution of Customer Analytics to support decision-making for Gymboree, Janie & Jack and Crazy 8 brands. He/she will be accountable for consulting with the cross-functional businesses to assess and address information needs, and for managing, analyzing and synthesizing analytics and insights to influence decisions and action planning. He/she will lead analytic efforts related to customer segmentation, direct marketing, lifecycle marketing, digital marketing optimization, cross-brand modeling, product affinity modeling, and various other areas to help drive our businesses. This individual will help drive the organization's strategic advantage through more in-depth analysis of structured and unstructured data. He/she will have an inherent passion for data and data driven thinking, adept at extracting patterns from volumes of data to drive strategy and operational efficiencies.

Responsibilities include:

  • Develop best in class advanced analytics practice and drive analytic culture
  • Perform ongoing analytic projects in support of brand strategies and tactics. Topics will include, but are not limited to cross-channel segmentation, direct marketing optimization, email segmentation, digital marketing optimization, incorporation of unstructured information, and ROI analysis
  • Develop and optimize revenue-driving campaigns targeted at specific segments
  • Drive and monitor A/B and multivariate tests to optimize conversion and other key performance metrics
  • Identify key metrics necessary to establish customer-focused and results-oriented campaign strategies
  • Prioritize opportunities for improvement; generate data-driven hypotheses for campaigns
  • Provide leadership to and set priorities for direct report(s), elevating individual performance by providing timely and effective feedback and coaching, and evaluating against individual goal plans

Why You’ll Love Working With Us

  • The Product—so good, you’ll be using your employee discount more than you probably should
  • The People—ask anyone that works here…we have incredible people on our team
  • The Experience—you’ll enjoy a rewarding career at a respected global children’s brand
  • The Benefits—health insurance, 401k match, and onsite wellness services for your convenience

Let’s Talk Perks!

  • Generous Health Savings Account (HSA) employer contributions for individuals and families
  • Flexible Spending Accounts and commuter benefits
  • Paid holidays and flexible time off
  • 30% off merchandise employee discount (Gymboree & Outlet, Janie and Jack, Crazy 8 & Outlet)
  • Gymboree Play & Music class discounts
  • Educational Assistance Development Program
  • Life insurance (self, spouse/domestic partner, children)
  • Additional corporate discounts at participating companies

More About Us

Gymboree Group, Inc. is a specialty retailer, operating stores with high-quality clothes and accessories for children. Our family of brands includes Gymboree, Janie and Jack, and Crazy 8. Since our start in 1976, we have grown from offering mom-and-baby classes in the San Francisco Bay Area to currently operating over 900 retail stores in the United States and Canada, along with franchises around the world. We believe that respect for the customer, respect for the brand, and respect for each other are at the core of everything we do.

Job Requirements

What You’ll Bring

  • 5+ years of experience in analytics
  • BA/BS required (Masters preferred)
  • Experience with large volumes of data
  • Experience with CRM data structures, Salesforce/Heroku a plus
  • Deep expertise in complex modeling and analytical methodology
  • Highly analytical, motivated, decisive thought leader
  • Strong understanding of retail and apparel best practices and trends
  • Advanced proficiency in SQL
  • Experience designing and implementing A/B and multivariate tests
  • Strong communication skills that is able to educate and influence through written and verbal communication
  • Ability to simplify highly complex analyses and output into terms that are easily accessible and impactful in both written and verbal formats
  • Demonstrated ability to provide high attention to detail in a fast-paced work environment with shifting priorities

Gymboree Group, Inc. is unable to provide relocation assistance for this position.

Principals Only. EOE. No phone calls please.

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Current Employee? Click Here to start the apply process.

Job Attributes

Req Code

HO-DSM

Job Category

MARKETING/COMMUNICATIONS

Job Type

FULL-TIME

Career Level

EXPERIENCED (NON-MANAGER)

Education

BACHELOR'S DEGREE

Job Location

71 Stevenson Street
San Francisco, CA  94105

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Gymboree Group, Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected under applicable local, state and Federal law.

If you need help to fill out this application form or during any phase of the application, interview, or employment process, please contact the recruiter or hiring manager that scheduled your interview at the home office and every reasonable effort will be made to accommodate your needs in a timely manner.
Gymboree Group, Inc. has accommodation policies in place and offers reasonable accommodation for individuals with disabilities, in accordance with federal, state, provincial and local laws.

Accommodation is available to persons with disabilities upon request, throughout the application process and offer stage, and in the course of employment.

If you need assistance during the application or interview process, please email requests to staffing@gymboree.com. Successful applicants are also encouraged to discuss any workplace accommodation needs with Gymboree Group, Inc. upon receiving an offer of employment.