“The product is fun and lets me flex my creative muscles every season, but the best part of working here honestly, is the team. The people I work with are amazing, and that counts for a lot in the design industry!”
Summary of Position: The Customer Care and Operations Representative will be responsible for providing exceptional, legendary customer service to all our customers across Gymboree brands. The representative will support our third party call center, receive and return customer calls/emails quickly and assist in off phone tasks. In addition to the ability to perform all of the functions essential and marginal listed for each functional area in which he/she may be working, the Customer Care Operations Representative will report directly to the Supervisor or Manager of Customer Care and support members of the Customer Care Team.
Primary responsibilities/essential functions of this position include the following, and may be subject to change based on operating necessity.
Essential Knowledge, Skills and Abilities:
Work Hours and Environment:
Communication done throughout the interviewing process will be via email, so be sure to include a valid email address when applying.
The Gymboree Distribution Center uses SparkHire, an online video interviewing platform, for candidates to complete their initial assessments at their convenience. Candidates may also choose to complete a phone interview in lieu of video interviews.
We conduct thorough criminal background checks and drug screens.*
HIGH SCHOOL OR EQUIVALENT
2299 Kids Way
Dixon, CA 95620